VISITING OUR WEBSITE At BACK2YOU.COM we are aware of the trust you place in us when you buy our products and of our responsibility to protect your information. This Policy describes who we are, why we need to collect your information and how we will use it. We will tell you who we share your information with and how we use it to improve the service we provide to our customers. You are giving your information to Globalbagtag.com Ltd (Trading as Back2you.com)
WHO WE ARE WE?
We are registered in England under company number 0464356 Globalbagtag.com Limited Unit 58 The Evron Center Filey North Yorkshire YO14 9DW We are registered with the Information commission under Z5023534
If you have any questions or suggestions, please feel free to contact us by writing to our registered office or e-mailing us at admin@Back2you.com. When you visit www.Back2you.com we use site tracking software and collect standard log information in order to monitor customer traffic patterns and identify the number of visitors to areas of our site and to help us understand how to improve our website. The information we collect is anonymous and does not identify individual information about a visitor. We will not associate any data gathered from this site with any personally identifying information from any source.
THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, vehicle identification number (VIN), vehicle registration mark (VRM), location and journey data. • Contact Data includes billing address, delivery address, email address and telephone numbers. • Financial Data includes bank account and payment card details. • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. • Technical Data includes application software, internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. • Usage Data includes information about how you use our website, products and services. • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: – Technical Data from the following parties: • analytics providers; • advertising networks; and • search information providers. – Contact, Financial and Transaction Data from providers of technical, payment and delivery services. – Identity and Contact Data from data brokers or aggregators. – Identity and Contact Data from publicly availably sources. Globalbagtag.com Ltd (Trading as Back2you.com) We will use your information to manage your BACK2YOU.COM subscription, services and products, which may include any or all of the following purposes: • accounting, billing and audit, payment card verification and screening; • statistical and marketing analysis; • customer surveys and customer relations (including by identifying your requirements and preferences); • providing you with use of BACK2YOU.COM ’s website; • matching your registration details with our vehicle recovery records; • providing customer services, including to administer, support, improve and develop our business, products and services (including the BACK2YOU.COM Apps); • providing marketing assistance and services, including by inviting you to participate in competitions and promotional offers we may run from time to time, and by sending you offers and news about products and services which we think may be of interest to you; and • managing information you provide when giving us feedback on our products and services. Unless you let us know you prefer otherwise in accordance with your subscription agreement
Globalbagtag.com Ltd (Trading as Back2you.com)
HOW WE USE YOUR INFORMATION LEGAL BASIS FOR PROCESSING YOUR DATA
We would like to keep you informed by letter, phone and electronic means (including e-mail and mobile messaging) about products, services and additional benefits that we believe may be of interest to you. If you don’t want us to do this, please tell us the next time you call or contact us by writing to our Data Protection Officer at our registered office noted above or by e-mailing us at admin@Back2you.com . You have the following rights: • the right to ask us to provide you with a copy of the personal information that we (including partner and affiliate agencies processing your data on our behalf) hold about you at any time free of charge. We reserve the right to charge the administrative cost of providing you with the requested information in situations where your request is excessive or unfounded, for instance where your request is repetitive, or you require multiple copies; • the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; • the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you. All of our marketing communications will give you the opportunity to unsubscribe from receiving further marketing communications from us and you can e-mail us at admin@Back2you.com to request an update to your marketing preferences and • the right to ask us to delete your personal information that we hold. We will erase your information if there are no applicable laws or regulations barring us from doing so. If you wish to exercise any of the above rights, please contact us by writing to our Data Protection Officer at our registered office noted above or by e-mailing us at admin@Back2you.com
KEEPING YOU INFORMED YOUR RIGHTS